Redefine order and regain control over the group list
Organize group types and Private messages
Increase predictability and ease of navigation
Provide user with clearer “Sense of Place”
Problems & Challenges
Users don’t understand how Yammer currently orders groups
Our ordering algorithm (aka “Pranky”) is unpredictable for users
Groups are hard to find in a long list
Pinned Groups + Pranky algorithmic ranking
Increase user education for Pranky algorithmic ranking
Remove Pranky algorithm and simply order in reverse chronological
Custom ordering + Pranky algorithm
Percentage of Active Groups
Daily/Weekly Group Visits
Group Activity: Posts; Thread Views; etc
24% of MAU are not a member of any groups
- 30% of MAU are a member of 6 or more groups
- 16% of MAU are a member of 10 or more groups
Brainstorming & Wireframes
Pinning and Reordering Groups
Combing the idea of pinning important groups and our automatic ranking algorithm. Newly created or joined groups are proposed to bubble to the top (Reverse Chronological order)
When there is unused space in the group list, there is opportunity to add user education or user delight illustrations.
The logic begins to complicate when we attempt to combine the ability to drag and drop to reorder groups, with the ordering algorithm. For example, if a user reorders a group to be in the middle of the list, how would we decide which groups to reorder algorithmically?
According to qualitative user research, users also expected the functionality of pinning a group to also be available in the group header.
This wireframe is exploring pinning the group on hover in the left nav.
What if users could pin groups and then reorder them? This would eliminate the confusion and complexity of mixing the manual reordering approach with our algorithm.
User Education Explorations
How will users discover this feature?
Variations on copy and iconography
Combining pinning through header and left nav
Mocks and Prototypes
User education in the group header