Dispel provides secure software that allows outside operators to remotely access a manufacturing facility's computers.


In this Dispel Dashboard below, an Admin is able to get an overview of their facility utilization and monitor potential threats.
To view exisitng connections, scroll down to the map and toggle on Connection Paths.

 

An Admin’s overview of Auditing, Logs, and Screen Recording

Facility admins use the Auditing features to monitor the operator’s actions through Logs and Screen Recordings.
In this Auditing page within the Dispel dashboard, Admins can view Event Logs that have screen recordings. Events such as Virtual Desktop Interface Connections or Browser Connections are Screen Recorded, while Log Events such as signing in are not.

Click on the recording thumbnail on the top right to see the expanded side panel.

The team & my role

  • 1 product designer (me)

  • 1 PM

  • A team of outsourced front end and systems engineers from SyncTree

  • Due to restructuring, there was constant PM hand off, so I got very familiar with the project side of things kept a living product requirements document

Product challenges 

  • How to accommodate different types of screens recordings

    • Virtual Desktop Interface (VDI)

    • Browser connect (Instant direct to browser, no facility)

    • VPN

  • How to display multiple screens recorded simultaneously

  • Each connection may have multiple sessions

Network Overview

Each Dispel client may have hundreds of devices in their network.

This interactive tree view Network page brings clarity to the hierarchy and allows admins to easily locate devices by facility location, connection status, or user.